Hey, I only recently switched to the paid subscription with workspace and new iOS mirror app.
I am not able to get the iOS View & Mirror App to load fonts correctly. As a result it’s currently unusable for my work.
I’ve gone to Document Settings and ensured that all fonts are embedded. But still not working.
Two of the fonts that are having issues are San Francisco variants. Any weirdness with those? This also includes issues with SF Symbols. Text are just rendering as Helvetica and SF Symbols are showing up as question blocks.
I wanted to circle back regarding your report. Since you first brought this to our attention, we’ve rolled out several updates, including some iOS improvements that address related issues.
Could you kindly let us know if you’re still encountering the problem with the SF variant fonts?
Hi @notnotjake I just wanted to check if you’re still seeing missing fonts in the iOS app. You should have no problem viewing SF fonts and symbols, but let us know if you run into any isues.
Update to previous post: It is now working for some of those fonts and not others. Not sure what’s happening, maybe some sort of lag somewhere. Will keep persisting with these to see if the rest of them eventually sync up.
Came across this issue while Googling for it. iOS Sketch Mirror app won’t load some fonts for me either. It won’t seem to display Inter and Geist from Google Fonts - looks like it falls back to iOS system font. It seems to be inconsistent as the Lora font, also from Google Fonts, is loading correctly. Not sure if there’s any useful debugging information I can provide?
We’ve been doing some tests and found some inconsistencies that might require a fix, so if you don’t mind, I have some questions that could help us narrow down the issue!
First, I’d like to know if you are using different weights of the affected fonts. This is usual in many cases, but I want to double-check if this is the case with all the affected fonts, as this might be a requirement to reproduce the issue. We’re seeing some inconsistencies where the app shows some font weights, but fails to show others.
Second, are these fonts static or variable? We want to confirm whether you noticed this as a factor.
Hello @trivialpostbox, we’re doing some tests and we’ve found that, sometimes, the iOS app takes more than one attempt to show all the fonts on the first opening of the document.
Could you check if that’s the case for you as well? Do these fonts appear well after closing the app and reopening the documents?
Let me know if that’s the case so we can be sure we’re talking about the same issue
Do these fonts appear well after closing the app and reopening the documents?
I did try this at the time and it didn’t seem to be the specific action that resolved the issue, but I’m afraid I can’t be sure exactly of the sequence in which I did things.
I’d like to know if you are using different weights of the affected fonts
Yes, definitely.
Second, are these fonts static or variable?
I believe so - I downloaded them using FontBase on macOS which has all the Google Fonts available and you click “activate” to have them working locally. They are variable on the Google Fonts website where you can tweak the weight to a specific integer value.
We’ve been looking at this issue and we’ve found some potential fixes that should improve the experience and prevent these issues from happening again. We’re working on them.
