Lost all file in Sketch Cloud

I haven’t used sketch for quite a while, since 2021. Now I’m using it again and notice I’ve lost all the projects I created and put in the cloud.Some project links I created and shared before:

  1. Sketch
    Please assist me!

Hi @trongpv93 :wave:,

We’re here to help, and we’re sorry to hear about your situation. Rest assured, we’ll do everything in our power to assist you.

We suggest contacting us via email to ensure the utmost respect for your data. By doing so, we can give your matter the attention it deserves with all the required privacy. Please send us an email at mail@sketch.com, and we’ll help you.

In the meantime, I will brief the team about your situation so they can easily detect your report once you send it.

I sincerely hope that your situation gets resolved quickly.

Cheers :pray:

Thank you. I sent an email. Please support me!


We got you! :pray: