Contact form doesn't work

[Pavel]

Hi, not sure where to report it: when trying to submit an issue via contact form (https://www.sketch.com/support/contact), as suggested in the documentation, I’m getting an error (Whoops! An error ocurred. Please double check your submission and try again. If the error persists, please contact us.)

[dfmedrano (Jorge)]

Hi Pavel, thanks for reporting this. We’ll check this right away. Can you share which browser you were using please?

In the meantime, you can contact us directly at productsupport@sketch.com

[dfmedrano (Jorge)]

Hi again, I just tested all topics and did get an error when selecting the topic “Beta feedback” but then tried again and it went through and I haven’t been able to reproduce it. I tested with Chrome.

We’ll be tracking this issue, and please let us know if it keeps happening to you

[Pavel]

I’m on Chrome Mac Os 116.0.5845.140 (Official Build) (arm64).
Just tried again, got the same error.
Attached error 400 from console if it helps.

Will contact by email, thanks.

[Pavel]

Error:

[raulrincon]

@Pavel Hopefully you were able to get in touch with us!

I’ll ping one of our web developers here so they know about this, and can check the website or logs for some more clues as to what might have happened!

@vladan Can you check what might have happened here?