Copenhagen Update: not able to customize toolbar

what are your favorite tools that you miss having there?

There are a lot of people saying the same here @paulozoom - the users of the software - you really need to listen to them.

The new tool bar is overall a worse user experience, this needs to be accepted by Sketch and then either reverted or improved upon as the users are asking for.

At least explain why the change was made - it wasn’t something that was an obvious issue to users, the comments since the launch showed it was one thing that was clearly loved.

There so much wasted space in the new toolbar, why do we need hidden menus? It seems the header only changes when “pen” is selected, and “shapes” has a dropdown.

The customisable header was a thing of greatness.

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I understand and respect your opinion and preference, but have to be honest we’re not making it fully customizable as it was before anytime soon, perhaps ever (don’t know the future) — it’s just too big of an ask for the architecture we have now. If there are buttons that you miss having there, please let us know so we consider adding.

I believe we have in various places where we marketed the release. But here it goes:

  1. We thought a fixed toolbar is a poor fit for a workflow with clearly distinct “modes”. There’s a big difference between having no selection, having a selection (and its count and type(s)), and being in a specific edit mode (e.g. vector editing). Having a contextual toolbar lets us make efficient use of little space (e.g. a 14″ display). Before, if you were e.g. in vector editing, or had no selection, most of the tools would be disabled. This also made us jam tools awkwardly into the inspector in bitmap or vector editing modes.
  2. The prior fixed stock macOS toolbar made updates to the toolbar difficult. If we add a new useful feature we think ought to be in the toolbar (e.g. image background removal), where does it go? Your customization impacts that. Plus, we couldn’t easily make it appear only for images.
  3. The macOS standard toolbar wasn’t a good fit for our design. It tied our hands in terms of how the toolbar could be placed and sized. A totally custom toolbar didn’t.
  4. We foresaw reactions that the toolbar changes based on selection, but we didn’t feel this was actually a problem in practice after a while. The inspector also changes based on the selection, even more so: controls aren’t always in the same place, or they don’t exist at all based on the layer type, and adding new properties (stack layout, more styles) shifts the controls below them. We all use an inspector just fine, arguably even more so than the toolbar, even though it’s even more contextual. We felt the same about the new toolbar.
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@paulozoom Here’s one for you “Round to Pixel”. I use that a lot and hate remembering yet another shortcut.

But the real issue isn’t what we’re “missing,” it’s how we want the app configured to best support our workflow. Limiting flexibility and trying to make the app “smart” enough to decide what I do or don’t need doesn’t feel like progress.

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That’s a good shout, we should make this more accessible. I think there may be a better way than the toolbar, will have a look at this.

After re-reading this thread, I have to agree.. you are either not listening to the user feedback or doing your best to avoid having to revert back to the previous, better design. Users don’t really care about ‘fitting into your architecture’. You keep asking ‘What toolbar icons are you missing?’. What everyone is saying is that - before - we could decide what toolbar icons we want by customizing the toolbar. This is what made working in Sketch effortless.

Now it’s a mode nightmare where the toolbar icons are buried in menus. Bad idea. No justification for this - it worked well before - even with an overflow menu on small displays.

One of the things we liked about the old Sketch was that it wasn’t klunky like Figma. Now it seems like you are aping all the bad UX in Figma.. when you had a clear advantage before.

As a simple test, video common tasks comparing the old version and the new version - and count the clicks.

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Yes, this is closer to the truth of the matter which is that Sketch is abandoning long running Mac UX. Customizable toolbars are just one such thing.

I’ve seriously been trying to work with this really disastrous version.. but I keep stumbling over really silly things that should have been caught in both usability testing and in QA/QC. My guess is that very little time was spent on that, instead relying on user feedback from paying customers to do the work for you. I am only saying this as a heads up - that many people are talking about the immense problems in this latest version in my organization - and we are actively looking at an alternative because of this.

Case in point.. the re-imagined contextual toolbar is a major fail! Nothing but a series of mindless icons that appear and reappear depending on what context the user is in. This is ‘modes 101’ - Don’t do modes!!! This is a well known usability issue that has been around for 30+ years! I only discovered today, that the shapes menu in some modes is buried under several other contextual menus and you can only get to it by hitting the Esc key several times! Before in the static toolbar it was ONE click to draw a rectangle - now it is multiple clicks within a convoluted myriad of interactions to try to discover how to draw a SQUARE.
The final kicker is the attached picture. I looked up today and was puzzled by the hieroglyphics at the top of my screen. What the..
Anyway this is the last free advice I can give you. It’s sad that this was once such an elegant interface - but has radically gone off the rails. Unfortunately we can’t wait around and the ship is sailing..

image

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You can always get to the shapes menu via the + button in the toolbar, aka the Insert menu (shown below). We also have the Insert menu in the macOS menu bar. You can also press R to insert a rectangle at any time, as the menu item indicates, which to many users is the go-to way to add a rectangle.

Yeah, not ideal with text below, we’ll have a look at improving this, thanks! Meanwhile, if you want to have a material behind the toolbar, I suggest you enable the rulers.