Currently, I am unable to comment on a sketch canvas in the cloud. Although I can see and click on the comment icon, attempting to create a new comment yields no results. The cursor prompts me to ‘click anywhere to comment,’ but the functionality remains unresponsive. However, I can still reply to existing comments. Do you have any suggestions or solutions for this issue?
Hello @Alfi 
Welcome to this Forum!
I’m sorry you are facing this situation. From reading your report I get the idea you are unable to add new comments to a document while using the web app.
I’ve just run a few tests and I was able to add new comments by:
- Using the call-to-action button “Add New Comment”,
- Using the keyboard shortcut “N”,
- Using the comment icon
All of this tests where performed using multiple browsers.
Could you check if your user has permissions to comment on a document. Sometimes editors can restrict user actions, such as commenting.
If you are unable to comment on a document that was shared with you, request the editor to review your user permissions.
If the issue persists, please provide us with more information such as a screen recording of the issue. This would help us to identify any other possible causes of the problem.
I hope this helps! 
Cheers 
I am admin and have edit rights.
I have no possibility to upload the video or any other file via the upload function.
Hello @Alfi
Thank you for confirming this was not a user permission issue.
Considering the restrictions of this forum and to ensure the utmost privacy for your account and content, would you be able to send us a quick email at productsupport@sketch.com with the video?
I will keep a close watch on the inbox. 
Cheers
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